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By booking a tour or travel service with Terravia, you agree to our Terms & Conditions. We are committed to providing safe, professional, and memorable travel experiences across Georgia, Armenia, and the Caucasus. Tour itineraries may be adjusted due to weather conditions, safety considerations, road conditions, or circumstances beyond our control. Clients are responsible for ensuring they have valid travel documents, appropriate insurance, and any required visas. By participating in our tours, travelers acknowledge the inherent risks associated with outdoor and adventure activities.

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Bookings

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A booking is confirmed once the required deposit or full payment has been received and confirmed by Terravia.

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Payments

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Payment terms may vary depending on the tour or service booked. Full payment must be completed before the start of the tour unless otherwise agreed.

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Cancellations

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Cancellation policies vary by tour and service. Any applicable cancellation fees will be communicated at the time of booking.

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Changes to Itineraries

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Terravia reserves the right to modify itineraries due to weather conditions, safety concerns, road conditions, local regulations, or circumstances beyond our control. Any changes will be made with the safety and comfort of our guests in mind.

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Travel Documents

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Guests are responsible for ensuring they possess valid passports, visas, insurance, and any other documents required for travel.

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Travel Insurance

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We strongly recommend that all travelers obtain comprehensive travel insurance covering medical expenses, trip cancellations, personal belongings, and adventure activities where applicable.

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Liability

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While Terravia takes every reasonable measure to ensure a safe and enjoyable experience, participation in travel and outdoor activities involves inherent risks. Guests participate at their own responsibility.

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Personal Data

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Any personal information provided to Terravia will be used solely for the purpose of organizing and delivering travel services and will not be shared with third parties except when necessary to provide those services.

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Acceptance

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By booking a tour or travel service with Terravia, you acknowledge and accept these Terms & Conditions.

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